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Deceptive Practices

Legal news related to Deceptive Practices

7 articles

Regulatory
•4 min read

Arizona Wins $12 Million Home Warranty Fraud Settlement

Arizona Attorney General Kris Mayes announced a record $11.8 million settlement with Choice Home Warranty, resolving allegations that the New Jersey company defrauded consumers through deceptive practices and hidden exclusions. The settlement stems from more than 1,500 complaints filed against the company between 2013 and 2023.

•Choice Home Warranty will pay $11.8 million in Arizona's largest home warranty fraud settlement
•The company allegedly manipulated contract language and concealed critical exclusions from consumers
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Regulatory
•4 min read

FTC Opens $4.5M Refund Process for NGL App Users Hit by Deceptive Charges

The Federal Trade Commission has launched a refund claims process for consumers who were charged without authorization for subscriptions to the anonymous messaging app NGL. The move follows a $4.5 million settlement after the FTC alleged NGL deceived users with fake messages and unauthorized recurring charges.

•FTC opened refund claims process for NGL users charged without authorization for app subscriptions
•Settlement requires NGL to pay $4.5 million after allegations of fake messages and deceptive marketing to minors
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Regulatory
•4 min read

FTC Warns 13 Property Management Software Companies Over Hidden Rental Fees

The Federal Trade Commission issued warning letters to 13 property management software providers nationwide, alleging they may be violating federal law by preventing rental property managers from displaying complete pricing information to consumers. The enforcement action follows the FTC's recent $24 million settlement with Greystar for deceptive pricing practices.

•FTC sent warning letters to 13 unnamed property management software companies for potentially hindering accurate rental pricing disclosure
•Software providers allegedly prevent inclusion of mandatory fees in advertised rental prices, harming consumer decision-making
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Regulatory
•4 min read

FTC Permanently Bans Seek Capital, CEO from Business Financing Services

The Federal Trade Commission has permanently banned Seek Capital and its CEO Roy Ferman from providing business financing, debt relief, and credit repair services to settle allegations that the California-based company deceived small business owners seeking funding through false promises of special lender relationships and zero-interest financing.

•Seek Capital and CEO Roy Ferman permanently banned from providing business financing, debt relief, and credit repair services
•Company allegedly charged thousands for credit cards while falsely promising zero-interest business loans through special lender relationships
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Regulatory
•4 min read

Dun & Bradstreet Pays $5.7M for Violating FTC Consumer Order

Business credit reporting giant Dun & Bradstreet agreed to pay $5.7 million to settle Federal Trade Commission allegations that it violated a 2022 consent order. The violations include providing inaccurate subscription pricing information and falsely claiming paid products would improve customers' credit scores.

•D&B must pay $5.7 million, including $3.7 million in consumer refunds and $2 million in civil penalties
•The company violated a 2022 FTC order by providing inaccurate pricing information and making false credit score improvement claims
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Regulatory
•4 min read

FTC Secures Historic $2.5 Billion Amazon Prime Settlement

The Federal Trade Commission has secured a record-breaking $2.5 billion settlement with Amazon over allegations that the company enrolled millions of consumers in Prime subscriptions without their consent and made cancellation deliberately difficult. Amazon must pay $1 billion in civil penalties and provide $1.5 billion in consumer refunds.

•Amazon will pay $2.5 billion total: $1 billion in civil penalties and $1.5 billion in consumer refunds
•FTC alleged Amazon used deceptive interfaces to trick consumers into Prime enrollment without clear consent
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Regulatory
•4 min read

FTC Sues Live Nation and Ticketmaster Over Illegal Ticket Resale Scheme

The Federal Trade Commission and seven states filed a lawsuit against Live Nation and Ticketmaster, alleging the companies illegally coordinated with ticket brokers to harvest millions of dollars worth of tickets and resell them at substantial markups. The complaint accuses the entertainment giants of deceiving consumers through bait-and-switch pricing tactics and false ticket purchase limits.

•FTC alleges Live Nation/Ticketmaster coordinated with brokers to harvest tickets and resell at inflated prices
•Companies accused of bait-and-switch pricing and false ticket purchase limits
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