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Consumer Refunds

Legal news related to Consumer Refunds

7 articles

Regulatory
•4 min read
U.S. District Court for the Eastern District of California

FTC Sends $40,700 in Refunds to Consumers Duped by Golden Sunrise Health Claims

The Federal Trade Commission is distributing more than $40,700 in refunds to 578 consumers who purchased deceptively marketed treatment plans from Golden Sunrise Nutraceutical between 2017 and 2020. The company falsely claimed its products could cure COVID-19, cancer, and Parkinson's disease.

•FTC distributing $40,700+ to 578 consumers who bought fraudulent health treatments from Golden Sunrise Nutraceutical
•Company falsely claimed products could cure COVID-19, cancer, and Parkinson's disease, including a $23,000 COVID treatment plan
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Regulatory
•4 min read

FTC Opens $4.5M Refund Process for NGL App Users Hit by Deceptive Charges

The Federal Trade Commission has launched a refund claims process for consumers who were charged without authorization for subscriptions to the anonymous messaging app NGL. The move follows a $4.5 million settlement after the FTC alleged NGL deceived users with fake messages and unauthorized recurring charges.

•FTC opened refund claims process for NGL users charged without authorization for app subscriptions
•Settlement requires NGL to pay $4.5 million after allegations of fake messages and deceptive marketing to minors
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Regulatory
•4 min read

Instacart to Pay $60 Million to Settle FTC Lawsuit Over Deceptive Practices

The Federal Trade Commission announced that grocery delivery giant Instacart will pay $60 million in consumer refunds to settle allegations of deceptive business practices. The company allegedly misled customers with false 'free delivery' claims while charging mandatory service fees and automatically enrolling users in subscription services without proper consent.

•Instacart will pay $60 million in refunds to consumers harmed by deceptive practices
•Company falsely advertised 'free delivery' while charging mandatory service fees up to 15% of order cost
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Regulatory
•4 min read

FTC Distributes $9.6M to CarShield Customers Over False Ads

The Federal Trade Commission is distributing more than $9.6 million in refunds to over 168,000 consumers who purchased vehicle service contracts from CarShield and American Auto Shield following deceptive advertising practices. The settlement stems from a July 2024 FTC complaint alleging the companies misled customers about coverage terms, repair facility choices, and rental car benefits.

•FTC distributing $9.6 million to 168,179 consumers misled by CarShield's vehicle service contract advertising
•CarShield and American Auto Shield settled July 2024 FTC complaint for nearly $10 million over deceptive marketing practices
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Regulatory
•4 min read

FTC Returns $27.6M to Victims of Unauthorized Billing Scams

The Federal Trade Commission is distributing more than $27.6 million to over 1.2 million consumers who were victims of unauthorized billing schemes involving CBD, Keto, and other health products. The settlement stems from a case against several companies that enrolled consumers in recurring billing plans without consent.

•FTC distributing $27.6 million to 1,215,337 consumers victimized by unauthorized billing schemes
•Five companies permanently banned from negative option marketing and required to forfeit assets
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Regulatory
•4 min read

FTC Orders $150K Settlement Against NextMed for Deceptive Weight-Loss Ads

The Federal Trade Commission finalized a $150,000 settlement with telehealth company NextMed and its executives for exploiting consumer interest in popular GLP-1 weight-loss drugs through deceptive advertising, fake testimonials, and unfair billing practices.

•NextMed must pay $150,000 settlement for exploiting GLP-1 drug popularity with deceptive ads and fake testimonials
•Company prohibited from making unsubstantiated weight-loss claims and must obtain proper billing consent
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Regulatory
•4 min read

FTC Distributes $15.3M to Consumers Harmed by Avast Privacy Deception

The Federal Trade Commission is sending nearly $15.3 million in refunds to more than 103,000 consumers who were deceived by Avast's antivirus software privacy claims. The payments stem from a June 2024 settlement after the FTC found that Avast collected and sold users' browsing data while falsely promising to protect their privacy.

•FTC distributing $15.3 million to 103,152 Avast customers through checks, PayPal, and Zelle payments
•Avast allegedly sold browsing data while claiming to protect user privacy from third-party tracking
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